I have a new skill forced on me, SEO search engine optimization. SEO work is a process by which I manually go out onto the internet and post links,testimonials, ect (I do more then that but you get the idea) for a website so that their URL shows up more frequently and thus effects the websites Google ranking making it show up on page 1 or 2 instead of page 10. Now the reality of what I do is make it so that something you are searching for shows up below the website that I do SEO work for, so I make the internet work worse from a consumer stand point. Say you are looking for a company that sells widgets over the internet, with no SEO work in play google will find you the most relevant result for your search first (obviously not 100%). Now with SEO work the worst possible widget distributor shows up on page 1.
I am one of the bad guys... suck it!
Tuesday, October 6, 2009
Epic fail
Given my job (dialup and DSL support) I have developed a unique ability. I am able to let people know just how dumb they are without offending them.
This can be tricky when a call goes a lil something like...
me: "Thank you for calling how may I help you"
cust: "Internet!"
me: "Did you have some questions about your service?"
thinking to myself oO(YES! INTERNET GOOD! Craig want give you internet RAWR!)
cust: "It doesn't work"
me: "What doesn't work and what error do you get?"
cust: "When I try the Internet it says it doesn't work."
me: "Ok, well if you are on a cell phone we can test it out and see what the exact error message
says"
cust: "I am on cell phone because my home phone got turned off"
me: "......." /facepalm
cust: "OOOOO shit"
That is just one example of what I deal with every shift. I always feel bad when they can't figure out on their own how dumb they are being, then I have to explain it and that is always akward from both ends. These are known as a "fail" or in the latter case "epic fail" and both lead to a /facepalm.
This can be tricky when a call goes a lil something like...
me: "Thank you for calling how may I help you"
cust: "Internet!"
me: "Did you have some questions about your service?"
thinking to myself oO(YES! INTERNET GOOD! Craig want give you internet RAWR!)
cust: "It doesn't work"
me: "What doesn't work and what error do you get?"
cust: "When I try the Internet it says it doesn't work."
me: "Ok, well if you are on a cell phone we can test it out and see what the exact error message
says"
cust: "I am on cell phone because my home phone got turned off"
me: "......." /facepalm
cust: "OOOOO shit"
That is just one example of what I deal with every shift. I always feel bad when they can't figure out on their own how dumb they are being, then I have to explain it and that is always akward from both ends. These are known as a "fail" or in the latter case "epic fail" and both lead to a /facepalm.
Tuesday, August 21, 2007
I blog therefore i am.
Well now I have gone and done it. I am blogging. Nothing like letting random people you don't know into your life. So here I am, typing randomness into the great expanse of the web and expecting nothing more then a deafening echo...
So as I intro to who I am and who you might be I will start my blogging career with the only question that truly matters...
If you were a hotdog and you were starving, would you eat yourself?
I know he would.
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